I was hired by a project manager at a client to write end user documentation for a new system the company had implemented. As part of the engagement, I obtained consent to use AI to accelerate the documentation process. We developed an effective workflow:<\/p>\n\n\n\n
1. Record a demo:<\/strong> The PM would record a demo of a specific feature of the system\u2019s UI.<\/p>\n\n\n\n 2. Create a transcript:<\/strong> I then extracted the audio from the demo video and uploaded it into my Office 365 account. Word 365 includes a built-in transcription feature (it’s reasonably accurate). From the audio file, I generated a full transcript.<\/p>\n\n\n\n 3. Generate a draft:<\/strong> I uploaded the transcript into ChatGPT and asked it to create a procedural document. The result was well-structured, readable, and serviceable as a first draft.<\/p>\n\n\n\n 4. Human editing:<\/strong> Because software demos rarely narrate every mouse click or keystroke, I watched the demo video while editing the AI-generated draft. I paused, rewound, and added details to ensure the procedure was complete and accurate.<\/p>\n\n\n\n What would normally have taken eight hours per video dropped to about three. Across ten demo videos, this was a substantial efficiency gain.<\/p>\n\n\n\n